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Which is Better: Jira or Clickup? A Comprehensive Guide

guest contributor

December 17, 2024

Whether you’re managing software development sprints or juggling cross-functional projects, selecting the right tools can be challenging.

Two of the most obvious options to consider in this era are ClickUp and Jira.

While both of them are robust tools, they have different frameworks to choose from.

Jira helps with Agile software development projects while ClickUp caters to the all-in-one flexibility for diverse teams.

You may be tempted to make the choice now, but wait! There is more to them than just these functionalities.

Let’s dive into both and cover which one may be best suited to you.

What is ClickUp?

ClickUp is a diverse project management tool to enhance your workplace efficiency and collaboration. It lightens the administrative burden by making templates and automations easy to configure.

The tool offers an astounding number of features and is affordable and easy to use. Teams can collaborate on a task and update project status. ClickUp offers a high level of customization and visibility into each task.

It helps automate routine procedures by using pre-built automation recipes or customizing them appropriate for individuals and groups.

Here is further detail into it.

Pricing (per user per month)
  • Free forever - FREE
  • Unlimited - $7 (for small teams)
  • Business - $12 (for mid-size teams)
  • Enterprise - Custom
Features
  • Gantt Chart: With its Gantt Chart, you can visualize project workflows, simplify task organization, track progress in real-time, manage dependant tasks, and never miss deadlines.
  • Dashboards:Customizable dashboards allow you to prioritize work, improve project performance and manage sprints and teams.
  • Native Time tracking : Centralize timesheets and track work for billable hours.
    • Clients can be invited to ClickUp to see real-time updates.
    • The Timesheet feature allows you to track time by day, week, month or custom range with details.
  • Mind Maps: Break down ideas, draw connections and define a roadmap with Mind Maps.
    • Its Re-layout feature allows you to preserve map’s hierarchy and improve readability.
  • Automations :ClickUp offers over 100+ Automations to streamline workflows, tackle routine tasks and manage project handoffs.
  • AI : Leverage AI and instruct it to automate workflow and it’s done in time.
  • Notepad: Make notes with rich editing and transform entries into trackable tasks accessed from anywhere.
  • Integrations: ClickUp can be integrated with 1,000+ integrations, including Slack, GitHub, GitLab, HubSpot, Dropbox and more.
  • Emails:Manage emails and integrate tools like Gmail, Outlook, Office 365, or IMAP email accounts to ClickUp.
  • To-do List: Create various to-do lists so that you remember your ideas and deliverables anytime.
  • Kanban Board: View tasks in customizable columns, drag tasks through phases, and add subgroups to track projects easily on a Kanban board.
      • Update workflows, collaborate on tasks, manage task loads, categorize with subgroups and customize board cards for clarity.
  • Sprints: Build and automate sprint cycles to save time, foster collaboration and meet goals.
Best for

Teams that want to work smarter and more efficiently on a masterfully intuitive platform.

What is Jira?

Jira is a project management tool for planning and tracking work across teams in an agile environment. Software development teams use it to plan, monitor and release software projects. It manages tasks, bugs and other components necessary for executing software development.

It is among the market's most flexible and scalable tools with control over security, privacy and workflows. Its rich APIs allow customizing fields, workflows with global project-level configuration. 

Adding Atlassian Guard enables cloud products to connect to your SAML SSO provider, automates user provisioning and syncs with Active Directory. Its data is encrypted using TLS 1.2+, and servers holding user data use industry-standard AES 256 encryption.

Jira complies with SOC 2, SOC 3, PCI DSS, ISO/IEC 27001, ISO/IEC 27018 and GDPR.

Price (per user per month)
  • Free - Free forever for 10 users
  • Standard - $7.53
  • Premium - $13.53
  • Enterprise - Custom
Features
  • Plan: Align team’s roadmap to deliver timely outcomes and use resources optimally.
  • Track: Gain visibility into the work done from start to finish by Scrum, Kanban board and more.
    • Collaborate: Jira acts as a collaboration hub, with real-time updates from third-party apps, Smart Links and attachments.
  • Launch: Connect go-to-market and software teams with shared release calendars to launch projects successfully.
  • Report: Gather insight into the project's before, during and after to ensure everything is on track.
  • Sprints and backlog: Agile teams can leverage Jira’s backlog to prioritize their work and address a subset of it in the next sprint.
    • Project boards: Track status of everyone’s task, how work is distributed and how it’s progressing.
  • Dependency management: Jira shows order in which work should be done to spot bottlenecks before they impede development pace.
  • Integration: Get real-time data from 3rd-party apps like Slack, Figma and GitHub making Jira your single source of truth.
  • Workflows and automation: Save time and scale your work with no-code automations and workflows like approvals to keep the project going.
  • Dashboards: Get real-time updates of team’s workload and balance workload to keep plan on track.
    • With multiple built-in gadgets, easily customize dashboards for teams, stakeholders, and leadership.
Best for All teams can use it.

Now that you know about ClickUp and Jira, you may be confused about the better option for your team.

We get you, so here is a feature-wise comparison between both.

Features ClickUp Jira

Multiple apps and integrations

Customized for a particular use case

Comes with out-of-the-box agile reports

Gives team the flexibility to define own workflows

Smart filtering backed by machine learning

Visibility across multiple teams

Mobile apps

Visualize work on a board and backlog

Collaborative Docs, Whiteboards and tasks

Custom tags and fields to organize sprints

Switch and customize views at any time

Native apps to replace costly plugins

Real-time visibility

Delightful UX

Now you may have a sigh of relief that which can be more specific to your use case. However, here is a real-life scenario which will give you more clarity on which one to choose.

Use Case for ClickUp and Jira

A software development team working on multiple projects involves collaboration between developers, testers and product managers. It also involves task tracking, sprint planning and progress monitoring.

Ideal scenario for ClickUp

The team is working on a project that involves a product launch requiring flexible task management across teams.

It needs:

  • Collaboration between marketing, sales and product teams.
  • Assigning and prioritizing tasks with due dates.
  • Tracking progress without developer-intensive needs.

Why ClickUp?

  • Task lists, timelines and calendars in one place.
  • Customizable view with list, view or calendar for diverse team preferences.
  • Built-in comments, docs and chat streamline communication.
  • Easy to use without technical expertise.

Ideal scenario for Jira

The same team is managing a complex mobile application requiring detailed sprint planning and issue tracking.

It needs:

  • Managing epics, user stories and bugs.
  • Advanced workflow for tracking development, QA and development stages.
  • Integration with CI/CD tools for real-time updates on code changes.

Why Jira?

  • Scrum and Kanban boards are used to track tasks within sprints.
  • Teams can create detailed workflow tailored to development cycle.
  • Integrations with GitHub, Bitbucket, and Jenkins enhance developers' collaboration.
  • Burndown charts and velocity reports help monitor sprint progress.

So here we are; JIRA or ClickUp?

There is no one-size-fits-all tool!

While Jira may be relevant for one ClickUp may be ideal for another.

However, you can choose Jira for development teams needing in-depth Agile workflows and developer-specific integrations, while ClickUp shines for flexible, collaborative task management across non-technical teams or mixed-team projects.

Choose wisely using our comparison chart to ensure you are just one step from success!

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