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The Ripple Effect of Remote Work Policies: Examining TCS's Resignation Trend among Women

Disha Mainkar

June 15, 2023

In recent years, the global workforce has witnessed a significant transformation in the way businesses operate. The advent of technology and the COVID-19 pandemic expedited the adoption of remote work arrangements across industries. While remote work offers several advantages, a recent trend has emerged, shedding light on an unexpected consequence. Reports suggest that Tata Consultancy Services (TCS), a renowned consultancy firm, has witnessed a surge in resignations by women employees following the termination of their work-from-home policy. In this article, we delve deeper into recent resignations in TCS and explore the implications of the change in remote work arrangements for women in the workplace.

The Changing Landscape

The concept of working from home was embraced by TCS and other organizations worldwide during the pandemic to ensure the safety of employees and maintain business continuity. This arrangement allowed women to strike a balance between their personal and professional lives, providing them with flexibility and autonomy. Infact, TCS is being touted as the largest recruiter of women employees. However, as the world gradually returns to normalcy, TCS made the decision to end their work-from-home policy, requiring employees to return to traditional office settings.

The Resignation Surge

Following the revocation of the remote work policy, the recent report suggests TCS is experiencing a notable increase in resignations by its female employees. This rise in resignations highlights the challenges faced by women in juggling their multiple responsibilities, including caregiving and household chores. Without the flexibility and convenience of remote work, many women found it increasingly difficult to manage their personal and professional obligations simultaneously.

Milind Lakkad, the Chief Human Resources Officer said, "There might be other reasons, but intuitively, I would think working from home during the pandemic reset the domestic arrangements for some women, keeping them from returning to office even after everything normalised.” 

According to the company's annual report, Chief Human Resources Officer Milind Lakkad expressed his concern over the recent development, describing it as an "unusual" setback for the Tata Group Company's gender diversity initiatives. Lakkad highlighted that women accounted for 38.1 percent of TCS's net hires in FY23, indicating the quality of women candidates in leadership positions and the supportive approach of business leaders in fostering diversity. Presently, TCS employs over 600,000 individuals, with women comprising more than 35 percent of the workforce. In the past, attrition rates among women employees have generally remained equal to or lower than those among their male counterparts.

The Burden of Caregiving

One of the primary reasons behind the surge in resignations is the burden of caregiving that falls disproportionately on women. With children, elderly parents, or other family members needing constant attention, the return to office spaces leaves many women with limited options. The absence of affordable and accessible childcare services further exacerbates this predicament, making it extremely challenging for women to continue working in traditional office environments.

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Gender Roles and Societal Expectations

Another underlying factor contributing to the resignations is the persistence of traditional gender roles and societal expectations. Despite significant strides toward gender equality, women still bear the brunt of household responsibilities. The lack of equitable distribution of domestic chores and societal pressure to prioritize family duties often restrict women's career prospects. Remote work had momentarily alleviated these challenges, allowing women to pursue their professional ambitions while attending to their familial responsibilities.

The Way Forward

Recognizing the adverse consequences of ending the work-from-home policy on women employees, it is crucial for organizations to take proactive measures to address this issue. Employers should embrace flexible work arrangements that accommodate the diverse needs of their workforce, including remote work options, hybrid models, or flexible scheduling. To manage distributed workforce, organizations should look after for the best fit workforce analytics software which can not only streamline work processes but also help enhance workforce potential and maintain work-life balance. Additionally, investing in initiatives such as subsidized childcare, mentorship programs, and support networks can help mitigate the challenges faced by women in the workplace.

How We360.ai support and enable remote work?

We360.ai, a workforce analytics software is proud to serve over 650+ clients worldwide, many of whom have distributed teams spread across different regions. Our software has been instrumental in enabling these clients to smoothly manage their distributed teams, with more than 50% of our clients reporting seamless operations. Our advanced software provides real-time work insights, empowering organizations to gain valuable visibility into their teams' activities and performance. This not only helps in efficient work management but also contributes to improving employee performance and productivity while maintaining work-life balance. With We360.ai, our clients can effectively navigate the challenges of remote work and drive success in their distributed team environments. 

As the remote work revolution continues to reshape the modern workforce, it is crucial to acknowledge the specific experiences of women in this domain. The blog sheds light on the gender disparities and obstacles encountered by women in remote work, emphasizing the importance of creating a supportive and inclusive remote workplace culture.

Remote work has become the new norm in the corporate world, and TCS has successfully adapted to this shift by implementing a robust remote work policy. This forward-thinking approach allows employees to enjoy the benefits of flexible work arrangements, providing them with the freedom to work from anywhere.

Navigating work goals and personal responsibilities

The surge in resignations among women employees at TCS following the termination of their work-from-home policy sheds light on the complex interplay between professional aspirations and personal obligations. As organizations navigate the evolving landscape of work, it is imperative to consider the unique challenges faced by women and create inclusive environments that enable them to thrive. By adopting flexible work policies and addressing societal expectations, businesses can support women in achieving a harmonious work-life balance and empower them to reach their full potential. Only then can we ensure a more equitable and diverse workforce for the future.

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