AI for HR is reshaping the workplace, turning data into decisions and processes into seamless experiences.

2 out of 3 HRs claim AI reduced time for filling open positions. 53% claim it eases the process and 16% report better outcomes with AI. 

AI in HR began with basic skills like applicant tracking systems and resume screening. It now offers an advanced solution where AI acts as a navigator. With AI, HR divisions are moving from a conventional manual process to automated operations.

A few ways you can leverage AI in your HR process are by drafting policy templates, gathering interview questions, researching to gather data or writing emails. These may seem basic tasks, but they are huge time and energy savers.

Before we dive in-depth into use cases of AI in HR, let’s understand what it is.

What is AI in HR?

AI in HR refers to the use of AI, ML and NLP in HR operations to streamline and automate complex tasks like:

• Onboarding/hiring
• Conflict resolution
• Employee support

AI has cut-throat competition in many industries and one of industries where it’s most effective is HR. Training your AI tool in employee handbook and materials can offload many questions. Employees can ask the toughest of scenarios and get answers that add to their peace of mind.

Employee support consumes a lot of HR’s time and AI helps substantially in it. 

AI in HR is bridging a pivotal change in the industry, but it isn’t replacing the need for people (HRs); instead, it’s empowering them to focus on strategic, human-driven decisions that technology alone can’t replicate.

This is how a Redditor uses AI for HR and other tasks:

Source

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AI in HR has multiple use cases that mellow the complexity of the industry. Here are 5 of them:

Top 5 Use Cases of AI in HR

Recruitment and Talent Acquisition

AI in talent acquisition refers to the use of AI for sourcing and hiring new employees. 

As per research by McKinsey, 88% of respondents leverage AI to enhance their jobs.

AI-driven Talent Acquisition is a game changer for finding, evaluating and hiring strong candidates for specific roles.

A few elements it incorporates are:‍

• Automated Resume Parsing
• Keyword and Skill Matching
• Ranking and Scoring Candidates
• Integration with Talent Databases
• Chatbots & Candidate Engagement
• Predictive Analytics

Employee Onboarding

Most of the employee dropouts occur during or before onboarding. Onboarding new hires adds an extra burden on managers when it comes to answering repetitive or basic questions.

Having an internal AI chatbot trained on basic questions can take off load from managers and focus only on more nuanced conversations.

AI can deliver training content and handle procedural questions such as, “How do I sign up for the 401(k)?,” “How do I reset my laptop password?,” or “Which dealer should I visit for a company-sponsored lease?”

Many questions from new hires, however, go beyond policy documents. They’re the “unwritten rules” or the “things you don’t want to ask the boss” questions. A few examples include: How many hours of overtime are expected?, What’s considered appropriate office attire? or Are body piercings allowed?

Employee Engagement & Retention

Since the competition is cutthroat, companies are investing in employee experience. With the incorporation of AI, the more positive it lets you feel about your organization, the more trust you have in it.

The rise of AI in workplace offers significant benefits viz., greater employee engagement and retention. But this comes with its share of risks like privacy concerns and potential bias. As per a 2024 research, employees preferred being assisted by AI rather than being managed by it. 

It comes with automation of tasks like complex analysis, communication, problem-solving, pattern-learning and more. AI tools interact with employees via chat, email and mobile apps. Employees can share their thoughts, thereby fostering trust and employee retention.

With the help of data, AI gauges sentiment and builds deeper employee relationships.

Performance Management

Performance management is a time and resource-intensive process. It often burdens managers with additional tasks of evaluation, thereby at times hindering their KPIs. As per performance management report, 2 out of 3 managers need more resources to monitor performance and 35% are already leveraging AI for it.

Particularly, incorporating Generative AI can relieve managers from the burden and assess employee performance and help in career and skill building.

With AI in performance management, managers can overcome bias, inefficiency and lack of engagement. Instead of replacing human decision-making, AI acts as a navigator that helps you make informed decisions.

Workforce Planning

AI tools can be used in workforce planning and management to analyze historical data. It includes attrition rates, hiring patterns, performance evaluation, and workforce demographics.

This helps HR teams make informed decisions about hiring needs. We360.ai is a workforce analytics tool that helps you track your employee performance to upskill or reward an employee. 

Via the browsing and application pattern usage, you can identify potential employees' trends and their usage behavior before resigning. 

A few ways AI can help you with your workforce planning are shifting planning to avoid overlapping shifts. It identifies peak and dull hours and number of employees needed in each role to meet demands.

Here’s what a Redditor says about AI in workforce planning.

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Thus, you can see how effective AI is in HR industry. 

AI as the Co-Pilot of Modern HR

AI in HR is not just a trend. It is a strategic way to attract, engage and retain talent. It makes a real difference in HR industry by increasing efficiency, reducing bias, personalizing onboarding, enhancing employee development and proactive workforce management.

By dabbling in generative AI, HRs can write smarter content, simplify complex tasks, personalize employee experience and achieve greater diversity.

If you want to transform how your workforce works to identify patterns you won’t want to miss out on we360.ai. From workforce analytics to performance tracking, We360.ai leverages AI to help HR teams streamline operations, boost engagement, and plan smarter for the future.

To get a demo of how this tool can be transformational for you, book a demo now!