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The ROI of Employee Monitoring Software: A Story of Alex, the CEO

Swapnil Tripathi

October 21, 2024

The ROI of Employee Monitoring Software: A Story of Alex, the CEO

Alex sat in his office, staring at the numerous software proposals in front of him. As the CEO of a mid-sized technology company, he had always believed in the power of automation and technology to streamline operations and drive business success. However, one recent proposal from a vendor called We360.ai had left him unsure. It was an employee productivity monitoring software that promised to revolutionise the way his company tracked employee productivity.

"Do we really need this?" Alex thought to himself. The idea of monitoring employees' work habits seemed intrusive, and the cost of the software appeared high compared to other HR tools like payroll or attendance management systems. He had already invested in systems for payroll management and leave tracking, so he was uncertain whether he needed another expensive tool in his HR tech stack.

But something was bothering him. He couldn't shake off the thought that while he had systems in place to track when employees logged in or applied for leave, he had no way of knowing how much time they were actually spending on productive tasks. Were his employees making the most of their work hours? And was he getting a solid return on the salaries he was paying out every month?

A Conversation with a Trusted Advisor

That evening, Alex reached out to his longtime business advisor, Sarah, who had helped him through many tough decisions over the years. He explained his dilemma and mentioned the cost concerns.

"Alex," Sarah began, "you're comparing apples to oranges here. Payroll management or attendance tracking software are transactional tools—they help employees clock in and out or apply for leaves. But what you're considering with We360.ai is an investment in productivity management. It's about understanding what employees are doing with their time and how much value they're contributing."

She continued, "Think about it like this. Payroll software just handles administrative tasks. But We360.ai would track real work hours, analyse productive time, and give you insights into how your employees are using their time—whether they're working from the office or remotely. That’s a different league altogether."

The Problem: Guessing Games with Employee Productivity

Alex had always relied on time sheets and self-reports to gauge employee productivity. But deep down, he knew these weren’t foolproof. Employees could easily overstate the hours spent on projects, and time sheets were often filled with bias. Plus, with more employees working from home post-pandemic, it was even harder to know how much time was being spent on actual work versus distractions.

"What if I had a way to know exactly how much time my employees were spending on tasks that deliver results for the company?" Alex wondered.

Sarah nodded, "And that’s where the ROI of a tool like We360.ai comes in. Let me explain."

A Deeper Dive into ROI: Time Saved, Productivity Increased

"Imagine," Sarah began, "you have an employee who is supposed to work eight hours a day. But due to distractions or inefficiencies, they’re only being productive for four hours. Now, without the right visibility, you might think they’re working a full day and pay them accordingly. But with a tool like We360.ai, you could have a clear view of exactly how many hours are being spent on productive tasks."

She continued, "Let’s say one of your employees needs about 3-4 hours to complete a task. If their productive time is only two hours per day, that task stretches into two days. But with visibility into productivity, you could ensure that they’re fully utilising their time, potentially cutting the time to complete tasks in half."

"Imagine the ripple effect," Sarah added. "If all of your employees were operating at peak productivity, you’d essentially be getting more work done in less time, without adding more employees. And that’s real cost savings."

The Numbers: Crunching the ROI

Alex leaned forward, now interested in the details. "Okay, Sarah. Let’s talk numbers. How does this translate into ROI?"

"Sure," Sarah smiled. "Let’s break it down. If you have 100 employees, and each employee is paid ₹50,000 per month on average, your total payroll is ₹50 lakh per month. Now, assume you're expecting each employee to be productive for six hours a day, five days a week. That's a total of 120,000 hours of productive time per month."

"But let’s say We360.ai reveals that your employees are only productive for an average of three hours a day. This means you're essentially getting half the productivity you expect, which in turn means you're overpaying for the work being done."

"Once you implement We360.ai and boost productivity, say, by 30-50%, you’ll see a dramatic improvement. If your team gets back to delivering six hours of productivity, that’s like gaining one extra employee for every two you have. So, in effect, you could achieve the same results with 50 employees that you are currently getting from 100."

Alex's eyes widened. "That’s incredible. So, I could potentially reduce hiring costs and maximise my existing team's output?"

Sarah nodded. "Exactly. And don't forget the cost savings on software. You might also find that some tools you've paid for aren’t being fully utilised. With data from We360.ai, you can adjust your software licences based on actual usage, saving money on underutilised tools."

Reducing Attrition and Saving on Hiring Costs

"But there’s more," Sarah continued. "The tool can also help with talent retention. Often, managers don’t realize an employee is about to leave until they hand in their resignation. The cost of replacing a good employee can be as high as 20% of their salary, not to mention the lost productivity during the transition period."

"With We360.ai, you get analytics that can highlight potential flight risks. For example, if an employee’s activity level or engagement suddenly drops, you can intervene before they decide to leave, either by addressing their concerns or planning for their replacement ahead of time."

The Decision: An Investment, Not a Cost

As Alex absorbed all this information, the initial sticker shock he felt about We360.ai’s price began to fade. He now saw the bigger picture—the tool wasn’t just a cost but an investment in maximising productivity, reducing attrition, and making smarter decisions about resource allocation.

"So, it’s not just about monitoring employees," Alex mused. "It’s about giving the management team data-driven insights to make better decisions."

Sarah smiled, "Exactly. We360.ai is about empowering your team to work more efficiently, helping you optimise costs, and ensuring you're getting the most out of your workforce."

The ROI of We360.ai

A week later, Alex made his decision. He signed the contract with We360.ai, confident that the return on investment would far outweigh the initial cost. By investing in the right tools to monitor productivity, Alex ensured his company would not only boost efficiency but also save money in the long run. As the months passed, Alex saw his employees' productivity rise, operational costs go down, and attrition decrease.

In the end, Alex realised that while HR tools like payroll management systems were important, investing in employee productivity software like We360.ai was the key to unlocking the true potential of his workforce.

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