Side by Side Feature Comparison of DeskTime
We360.ai and DeskTime are similar tools, so we’ve created a side-by-side comparison of their main characteristics. Take a look at them, and then we’ll show you more detailed reasons to choose We360.ai over DeskTime .
Top Reasons to Select We360ai
Installation of We360.ai is much simpler than DeskTime, because We360.ai contains one small installation file and you can either invite your employees through email to install it, or you can use an active directory and install it on all office computers at once.
On the other hand, DeskTime requires that you invite employees to join you and install additional browser extension so you can track URLs. Their interface isn’t as friendly as We360.Ai’s. Some information is only accessible through a few confusing steps, instead of through one click.
Additionally, we360.ai prides itself in having a stellar customer support team which is available every day, and usually responds within 10 minutes. We tried contacting DeskTime support through chat, and we waited 80 hours for a response! To be fair, the weekend was included, but still – we know that not every client has weekends off, and if anything goes sideways on a Saturday or even Sundays, you can count on We360.ai to fix it.